jitbet Privacy Policy

1.Information We Collect

jitbet collects personal data in the following categories when you register, verify, or use your account:

We do not knowingly collect sensitive personal data beyond what is strictly required for identity verification. We do not collect biometric data, religious affiliation, or political views.

2.How We Collect Your Information

jitbet collects personal data through the following channels:

• Direct submission: Information you enter during account registration, KYC document upload, deposit and withdrawal forms, or when contacting our support team.
• Automated technical collection: When you access jitbet.pro, our servers automatically log your IP address, device type, browser fingerprint, and session activity using standard web technologies including cookies and session tokens.
• Payment partners: When you process a transaction via bKash, Nagad, Rocket, Upay, or a banking partner, that partner may share transaction confirmation data with jitbet to reconcile your account balance.
• Third-party identity verification: jitbet may use trusted third-party identity verification services to cross-check NID or passport details for KYC compliance. These services receive only the minimum data required to perform the check.

3.How We Use Your Information

jitbet processes your personal data for the following lawful purposes:

• Account management: Creating, maintaining, and securing your jitbet account, including authentication and password recovery.
• Payment processing: Executing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladesh bank transfer channels.
• Legal compliance: Fulfilling age verification (21+), KYC, and anti-money-laundering (AML) obligations under applicable laws.
• Fraud and security: Detecting and preventing fraudulent activity, unauthorised account access, and multi-accounting abuse.
• Responsible gaming: Monitoring gameplay patterns to identify players who may be showing signs of problem gambling, and supporting self-exclusion requests.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal status, security alerts) and, where consented, promotional messages about jitbet bonuses, BPL cricket betting offers, and seasonal promotions.
• Service improvement: Analysing aggregated, anonymised usage data to improve the jitbet platform, game selection, and player experience.

4.Legal Bases for Processing

jitbet processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to register your account, manage gameplay, and process financial transactions as agreed when you accepted jitbet's Terms & Conditions.
• Legal obligation: Processing required to comply with age verification, KYC, AML, and other applicable regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement — where these interests are not overridden by your fundamental privacy rights.
• Consent: Processing for marketing communications, where you have given clear and specific consent that can be withdrawn at any time.

5.Cookies and Tracking Technologies

jitbet uses cookies and similar tracking technologies to operate the platform and improve your experience. The following types of cookies may be set when you visit jitbet.pro:

• Essential cookies: Required for basic platform functionality including login session management, cart state, and security tokens. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate jitbet.pro, which pages receive the most visits, and where players encounter errors. This data is used solely to improve the platform.
• Preference cookies: Store your language, currency display, and notification preferences so you do not need to re-enter them each visit.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and session hijacking.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from logging in or using key platform features. jitbet does not use cookies to serve third-party advertising.

6.Sharing Your Information

jitbet does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive only the financial data required to process your specific transaction.
• Identity verification providers: Trusted KYC partners receive your identity document data to perform verification checks on jitbet's behalf. These partners are contractually bound to use your data only for the stated purpose.
• Game technology providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers to facilitate fair gameplay and return-to-player (RTP) auditing. They do not receive your name, contact details, or financial data.
• Legal authorities: jitbet will disclose personal data to law enforcement, regulatory bodies, or financial intelligence units in Bangladesh or internationally where required by a valid legal order, warrant, or statutory obligation.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all jitbet assets, your personal data may be transferred to the acquiring entity, subject to this Policy continuing to apply.

7.Data Retention

jitbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Active account data: Retained for the lifetime of your jitbet account and for a minimum of 5 years following account closure to comply with financial record-keeping and AML obligations.
• KYC documents: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Transaction records: Deposits, withdrawals, and bet history are retained for a minimum of 5 years following each transaction.
• Support communications: Emails and chat logs with jitbet's support team are retained for 2 years from the date of the last communication in a ticket thread.
• Marketing consent records: Records of your consent or opt-out status are retained for the duration of your account relationship plus 3 years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

8.Your Data Rights

As a jitbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account username and a description of your request. jitbet will respond within 10 business days.

Please note that certain rights may be limited where jitbet is required to retain or process your data to comply with a legal obligation (for example, AML record-keeping requirements). jitbet will explain any such limitation in its response to your request.

9.Security Measures

jitbet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• TLS/SSL encryption: All data in transit between your browser or mobile device and jitbet's servers is encrypted using industry-standard TLS protocols.
• Encrypted data storage: Sensitive fields including passwords (stored as salted hashes), NID numbers, and financial account details are encrypted at rest.
• Access controls: Access to personal data within jitbet is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
• Two-factor authentication (2FA): jitbet supports 2FA for player accounts to protect against unauthorised login attempts.
• Automated fraud detection: jitbet's systems continuously monitor for suspicious login activity, unusual transaction patterns, and multi-accounting signals.
• Regular security reviews: jitbet conducts periodic reviews of its data security practices to identify and address vulnerabilities.

While jitbet takes all reasonable steps to safeguard your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify jitbet immediately if you suspect your account has been compromised.

10.Children and Minors

jitbet's services are strictly intended for adults aged 21 and above. jitbet does not knowingly collect personal data from individuals under the age of 21. If jitbet discovers that personal data has been submitted by a minor, that account will be immediately suspended, all funds held will be reviewed in accordance with jitbet's responsible gaming procedures, and the personal data will be securely deleted.

If you believe that a minor has registered an account on jitbet, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11.Links to Third-Party Services

The jitbet platform integrates with third-party payment services (bKash, Nagad, Rocket, Upay, and banking partners) for the purpose of processing transactions. When you initiate a payment, you will interact with that payment provider's own interface, which is governed by its own privacy policy. jitbet is not responsible for the data practices of third-party payment providers once you leave the jitbet platform to complete a transaction.

jitbet does not embed third-party advertising or social media tracking pixels on jitbet.pro. The platform does not link to external gambling affiliates or third-party promotional websites.

12.Changes to This Privacy Policy

jitbet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. Material changes will be communicated to registered players via the mobile number or email address associated with their account at least 7 days before the updated Policy takes effect.

The date at the top of this Policy indicates when it was last updated. Your continued use of jitbet after the effective date of any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how jitbet protects your data.

13.Contact and Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or jitbet's data practices, please contact our support team:

• Email: [email protected]
• Response time: Within 10 business days for data rights requests; within 24 hours for general privacy enquiries.
• Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

When submitting a data rights request, please include your registered jitbet username and a clear description of the right you wish to exercise. jitbet may request additional verification to confirm your identity before processing the request.